Testimonials
What do our customers say?
The most common words used to sum up Swanland House are
Caring and Friendly.
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“Mum was in the care of Swanland House for just short of 4 years before she passed away in November 2024. The care she received in those years was first class. The team at Swanland house were so caring and attentive towards mum and I will be forever grateful that her final years were filled with love and peace..”
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“My father was resident at swanland house from Sept 2021 to Sept 2024.During that time his care was excellent.Swanland house is a lovely place, always clean &tidy with lovely friendly staff who do an excellent job at looking after the residents. My father enjoyed his 3 years in swanland house. A big thank you to everyone at swanland house.”
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“Swanland House and the team that care for the residents are first class.
My Aunt has been a resident for many years and she loves the care and attention she receives.”
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“I highly recommend Swanland House to anyone looking for residential care. My father spent a very safe, comfortable and happy year living at Swanland House.
When Dad went to live at the home, all the staff (management, carers, cooks, etc.) worked hard to ensure that he felt at home within a few months. They were keen to make his surroundings and his way of life in his ‘new home’ personal to him, involving both Dad and us, his family.
The knowledge and skills of the carers were of a high standard and they dealt with Dad’s changing medical conditions and needs very professionally. They cared for Dad with affection and humour. This was achieved during what must have been very challenging circumstances for them due to the pandemic.
Both management and carers were always very friendly and helpful to myself and my siblings. They helped us to communicate with Dad as often as we wished, no matter how busy they were.
All of the above also gave us enormous peace of mind while we were unable to visit Dad due to Covid restrictions.
I can’t thank the team at Swanland House enough for the care and kindness given to my father. They truly are special people with exceptional skills and knowledge. They provide an excellent home and care service for vulnerable people.
Swanland House is clearly very well managed and has high standards. I wish it, and its team of staff, every success in the future.”
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“My mum was only at Swanland House for 2 months, but the care and attention she received was exceptional. She was 100 yrs old and quite frail, but able to converse and enjoy the company of others. I moved her from her previous care home due to lack of care, attention and empathy where she was very unhappy. During her time at Swanland House, she was a different woman. She never wanted to go to bed as she was enjoying the company of others!! The staff are so caring and understanding and nothing is too much trouble for the management. I would not hesitate recommending this care home to anyone. The worry and any issues I had were lifted from my shoulders, as I knew she was very happy. Thank you to all the staff.”
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“Keep up the high standards you have achieved. I am very happy with the home and my mum seems to be very well looked after. All the staff seem happy and friendly.”
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“We cannot express how we are all so grateful for the love and happiness you gave our Mum. In the 3 years she was in Swanland House – “her home” – Mum had 3 lovely years with you all and she loved you all. Thank you all so much.”
